Hotel H12 | Top-Rated City Hotel in Krakow's Old Town

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Key details

About the Hotel

Swietego Tomasza 32, Krakow, Poland, 31-014

Close to the Old Town

Great

8.9

9.4

/10

5.0

4.6

Loved by Hotel H12 guests

Amazing location
Spotlessly clean
Helpful staff
Excellent breakfast
Various options

"Free tea/coffee and pastries available in the lobby sll day/night."

Farrell from Ireland

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"One of the biggest surprises was the extra bonus provided by our room, which had a view of professional ballet rehearsals from the local opera house."

Pollyana from Brazil

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"We found it to be modern with nice tasteful decor & spotlessly clean."

Shane H

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4-star luxury near Krakow's historic center

Amenities

Hotel H12**** offers comprehensive facilities including a fitness center with state-of-the-art equipment. Guests can unwind at the serene wellness area, which includes a sauna and steam room. The hotel also provides a well-equipped business center for guest convenience.

Rooms

The hotel features 200 spacious rooms equipped with contemporary furnishings and modern bathroom facilities. Each room includes a flat-screen TV and air conditioning, ensuring a comfortable stay. Select rooms also offer scenic views of Krakow's skyline.

Location

Conveniently situated just a short walk from Krakow's Main Market Square, the hotel provides easy access to local attractions. Nearby sites include the Wawel Castle and the historic Kazimierz district. Public transportation options are readily available for exploring further.

Dining

Hotel H12**** features an on-site restaurant that serves a diverse menu of international cuisine. Guests can sample traditional Polish dishes along with a selection of fine wines. A breakfast buffet is available daily to kickstart the day.

Business

The hotel caters to business travelers with fully equipped meeting rooms that accommodate various group sizes. High-speed internet access is available throughout the property for seamless connectivity. The dedicated staff assists with event planning and logistics.

Highlights

Amenities: Fitness center with state-of-the-art equipment

Rooms: 200 spacious rooms with flat-screen TVs

Location: Short walk from Krakow's Main Market Square

Dining: On-site restaurant offering international cuisine

Must-do experiences

Wander through the charming Kazimierz district for vibrant street art.
Taste the pierogi at Stary Kleparz market for authentic flavors.
Visit the Schindler's Factory museum for a profound history lesson.
Explore Wawel Castle and climb the tower for stunning views.
Enjoy a traditional jazz night at Harris Piano Jazz Bar.

Location: Perfect

9.7/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeSweet Farewell

“Day of departure some lovely toffees left on our door handle & reception staff gave us some wrapped up fruit as we were leaving.”

Fiona from United Kingdom

Perfect for Finding FriendsWelcoming Hospitality

“Staff were very helpful , welcoming & full of information, what did impress us we had an early start for a trip.”

Shane H

Shine on SocialsBright & Modern

“Hotel is modern and very bright with nice design.”

Ula from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Deluxe Double or Twin Room

2 persons

205 sq. feet

2 Single beds

Shower

Heating

room details

Junior Suite

2 persons

270 sq. feet

1 King-size bed

Coffee machine

Heating

room details

One-Bedroom Apartment

2 persons

465 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel H12 Location

Swietego Tomasza 32, Krakow, Poland, 31-014

Map view

Swietego Tomasza 32, Krakow, Poland, 31-014

City landmarks

Castle

Wawel Royal Castle

5100 ft

University

Collegium Maius Great College

3900 ft

Landmark

Corpus Christi Church

5100 ft

Landmark

Krakow Barbican

4200 ft

Church

Church of Saint Apostles Peter and Paul

2600 ft

Synagogue

Old Synagogue

5000 ft

Synagogue

Izaak Synagogue

5000 ft

Landmark

Bunkier Sztuki Contemporary Art Gallery

3900 ft

Church

Wawel Cathedral

5100 ft

Synagogue

High Synagogue

5000 ft

Church

Church of St. Catherine of Alexandria

5100 ft

Museum

Galicia Jewish Museum

5000 ft

Museum

National Museum in Krakow

1.2 mi

Nearby

Square

Main Square

1300 ft

Church

St. Mary's Basilica

1300 ft

ul. Maly Rynek 9

Saint Barbara's Church

1300 ft

Museum

The Cloth Hall

1300 ft

Center of Old Town

Krakow's Rynek Glowny Central Square

1300 ft

At the midpoint of Grodzka On The East Side

Church of St. Andrew

1300 ft

Rynek Glowny

Old Town

1300 ft

Museum

Cracow Historical Museum

1300 ft

Tower

Town Hall Tower

1300 ft

Rynek

Adam Mickiewicz Monument

1300 ft

Ul. Pijarska

Saint Florian's Gate

1300 ft

Museum

Czartoryski Museum

1300 ft

KrakowPoland

Planty Park

1300 ft

Church

St. Francis of Assisi Church and Monastery

1300 ft

Church

Church of St Adalbert

1300 ft

Church

Saint Cross Church

1300 ft

Church

Dominican Church

1700 ft

Restaurants

Moo Moo Steak & Burger Club

200 ft

Sw. Krzyza Sienna 9

House of Beer

200 ft

ul. Sw. Tomasza 35 Św. Tomasza 35

Nota Resto by Tomasz Lesniak

300 ft

InVito Pizza & Pasta

200 ft

33 Sw. Tomasza Str

The Dog in the Fog

200 ft

Old Town

Pizzeria Cyklop

400 ft

ul. Mikolajska 16

Movida Cocktail Bar

400 ft

ul. Mikolajska 9

Oldsmobil Pub & Restaurant

200 ft

ul. Tomasza Zana 31

Restauracja Amadeus

300 ft

ul. Mikolajska 20

Hard Rock Cafe

1300 ft

Main Market / Mariacki Square 9

Explore Krakow

Main Square

5 minutes' walk

Main Square features stunning architecture, vibrant marketplaces, and live performances, perfect for immersing in local culture.

St. Mary's Basilica

5 minutes' walk

St. Mary's Basilica is famous for its stunning altarpiece and hourly trumpet signal. A must-see for its historical and artistic significance.

Wawel Royal Castle

19 minutes' walk

Wawel Royal Castle showcases Poland's royal heritage with impressive exhibitions and beautiful gardens overlooking the Vistula River.

Krakow Barbican

16 minutes' walk

Krakow Barbican is a historic fortress gateway offering insight into medieval defense architecture and picturesque walking paths.

Guided City Walking Tour

5 minutes' walk

Guided city walking tours provide insights into Krakow's history and culture. Booking in advance is recommended for group sizes.

Botanic Garden of the Jagiellonian University

17 minutes' walk

The Botanic Garden offers serene walks among diverse plant species and a beautiful setting for relaxation amidst a lush environment.

Vistula Boulevards Cycling

18 minutes' walk

Cycling along the scenic Vistula Boulevards delivers panoramic views and fresh air, perfect for thrill-seekers and fitness enthusiasts.

Moo Moo Steak & Burger Club

1 minute walking

Moo Moo specializes in steaks and gourmet burgers with a relaxed vibe. Reservations are advisable for dinner.

House of Beer

1 minute walking

House of Beer features local brews and pub fare. Enjoy a casual atmosphere and try their beer tasting platter.

Nota Resto by Tomasz Lesniak

1 minute walking

Nota Resto offers contemporary dining with a twist, featuring seasonal ingredients. Reservations recommended for peak hours.

Krakow's Rynek Glowny Central Square

5 minutes' walk

The Square hosts numerous events including live concerts and festivals, perfect for family-friendly outings or evening fun.

Bunkier Sztuki Contemporary Art Gallery

15 minutes' walk

Bunkier Sztuki features rotating art exhibitions and occasional live events, providing a unique cultural experience for art lovers.

Getting around

City Centre

Krakow5 min · 1400 ft

Airports

John Paul II International Krakow-Balice (KRK)39 min · 16.1 mi

Katowice (KTW)159 min · 65.7 mi

Train

Kraków Main Station10 min · 2700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of PLN 80 per person per day.

Pets

Pets are allowed on request.

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Hotel H12 in Krakow, boasting an impressive 8.9/10 rating, is often praised for its modern and spacious rooms, some even offering kitchen facilities, complete with utensils and tea kettles. The hotel's location is a definite plus, as it is just around the corner from the Main Market Square and next to Planty Park. While most guests appreciate the plentiful breakfast, a few have noted that the bathroom setup in some rooms might lack a shower curtain or screen.

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Review score

Based on 1135 verified reviews

8.9/10

Great

95%

Recommend

Location

9.7/10

Staff

9.3/10

Facilities

8.7/10

Value for money

8.7/10

Pros

Wonderful location

Friendly staff

Superb breakfast

Spotlessly clean room

Cons

Warn out towels

Simplistic feel

Jennifer from United States

Single

deluxe double or twin room

3 nights in November 2025

Reviewed: February 01, 2026

6/10

somewhat dissapointing stay

uncomfortable mattressoutdated bathroom

the bed wasn't comfortable, i was like i was sleeping directly on the springs. after a short time, my shoulder began to hurt. the bathroom seemed old, like it haven't been updated in a long time. the tiles had cracks, the sink was cheap, and there was not a shower curtain. this made showering hard as water went everywhere.

0 Helpful

Matthew from United States

Single

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed: January 25, 2026

9/10

good experience

fresh fruithot dishes

location was great, its near everywhere i wanted to go. the wax museum was in walking distance too. breakfast had a huge selection with fresh fruit and hot dishes, its good.

0 Helpful

Ethan from United States

Single

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed: January 11, 2026

9/10

Sweet Stay in a Serene Spot

helpful staffuseful minibardelicious foods

The staff was helpful I appreciated their kindness. My room included a minibar and coffee machine that was very useful. Breakfast provided many choices of delicious foods and was served each morning.

The gym lacked newer equipment.

Location

9/10

The hotel sits on a quiet side street away from tourist crowds. The main market square is only five minutes away offering easy access. Many local restaurants are also within a short walking distance.

0 Helpful

rowan from united kingdom

deluxe double or twin room

4 nights in November 2025

Reviewed: November 14, 2025

9/10